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Tuesday, October 21, 2014

iTunes: Fix iPad, iPhone or iPod Not Detected in Windows 8 or 8.1

I recently upgraded to Microsoft Windows 8.1 and downloaded iTunes but it cant  detect my iPad Air .

Here’s how I fixed it.
    1. Ensure the latest version of iTunes is installed.
    2. Open Control Panel.
    3. Select Hardware and Sound.
    4. Select Devices and Printers.
    5. Your iPhone or iPod should be displayed in the Unspecified section. Right-click it and select Properties.
      • Note: If you don’t see your device listed here, ensure you have selected to trust the PC on the device and you are using a supported cable.
    6. Select the Hardware tab, then click the Properties button.
    7. From the General tab, select the Change settings button.
    8. Select the Driver tab, then select Update Driver.
    9. Choose Browse my computer for driver software.
    10. Select Browse… then navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. If you don’t have this folder, check in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
    11. Click Next > Close.
    Your Apple device should now be detected successfully within iTunes.
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